Privacy Policy

Last updated: July 2026

Lionex Electrical Ltd.(“we”, “us”) is committed to protecting your personal information. This policy explains what we collect, why, and how we handle it, in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada's Anti-Spam Legislation (CASL).

What we collect

When you request a quote or contact us, we collect the information you provide: name, email, phone number, project address, project details and any files you attach. Our website may also collect standard technical data (IP address, browser type, pages visited) for security and analytics.

How we use it

We use your information to respond to your inquiry, prepare quotes, schedule and perform work, send transactional messages about your project, and — only with your express consent — occasional service updates or promotions. You can withdraw consent at any time using the unsubscribe link in any email or by replying STOP to any text message.

What we don't do

We do not sell, rent or trade your personal information. We share it only with service providers who help us operate (e.g., email and scheduling systems), under confidentiality obligations, or where required by law.

Retention & security

Project records are retained as required for warranty, insurance and legal purposes. Data is stored on encrypted, access-controlled systems.

Your rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us at info@lionex.ca.

Contact

Questions about this policy: info@lionex.ca or (647) 328-5140.